Service is available as listed below.
Intertown trip policies vary by municipality.
Hours of Operation
7:00 AM-10:30 PM*
9:15 AM -12:45 PM
priority service only
**Service available for ADA priority trips from 6:05 AM
to 10:30 PM
SweetHART Rider Comparison
Individuals age 65 years or older or disability that limits mobility.
Persons with a physical or cognative disability
that prevents them from using the CityBus.
Seniors:SweetHART Senior ApplicationPersons with disability:ADA Paratransit Service Application
ADA Paratransit Service Application
May travel to any location within a local community and to contiguous towns. Hours of operation vary by municipality.
Origin and destination typically within 3/4 of a mile of the Citybus system, and occur with the same hours of operation.
Personal Care Attendants ride for free. Companions pay fare equal to that of scheduled passenger.
Advanced Trip Reservations
Medical appointments may be scheduled up to two weeks in advance and all other trips up to one week in advance; calls accepted until 4:00 p.m. the day prior.
ADA eligible trips may be scheduled up to two weeks in advance and until 4:30 p.m. the day prior, regardless of trip purpose.
Same Day Trips
May be made up to twice per month. Availablility depends on openings in the schedule.
Schedule priority is given to those who make reservations first and as availability allows.
Priority scheduling over non-ADA trips within one hour of requested pickup window
$3.00 same day$9.00 10-Ride Punch Pass
$3.00 same day$22.50 10-Ride Punch Pass