SweetHART

Availability

Service is available as listed below.
Intertown trip policies vary by municipality.

Municipality

Hours of Operation

Monday-Friday

Saturday

Sunday

Bethel

7:15 AM-4:15 PM**

8:15 AM-10:30 PM*

9:00 AM-7:00 PM*

Brookfield

7:40 AM-3:45 PM**

8:15 AM-10:30 PM*

9:00 AM-7:00 PM*

Danbury

7:00 AM-6:00 PM**

8:15 AM-10:30 PM*

9:00 AM-7:00 PM*

New Fairfield

7:45 AM-4:05 PM

10:25 AM-3:50 PM

Not available

Newtown

7:00 AM-4:45 PM

8:15 AM-4:15 PM

Not available

New Milford

7:00 AM-10:30 PM*

8:15 AM-9:30 PM*

9:00 AM-7:00 PM*

Roxbury

W 9:15 AM -12:45 PM

Not available

Not available

Ridgefield

8:45 AM-5:00 PM

Not available

Not available

*ADA priority service only
**Service available for ADA priority trips from 6:05 AM to 10:30 PM

SweetHART Rider Comparison

 

Dial-A-Ride

ADA Paratransit

Qualifications

Individuals age 65 years or older or disability that limits mobility.

Persons with a physical or cognative disability that prevents them from using the CityBus.

Application

Seniors:
SweetHART Senior Application
Persons with disability:
ADA Paratransit Service Application

ADA Paratransit Service Application

Riding Privileges

May travel to any location within a local community and to contiguous towns. Hours of operation vary by municipality.

Origin and destination typically within 3/4 of a mile of the Citybus system, and occur with the same hours of operation.

PCA's & Companions

Personal Care Attendants ride for free. Companions pay fare equal to that of scheduled passenger.

Same

Advanced Trip Reservations

Medical appointments may be scheduled up to two weeks in advance and all other trips up to one week in advance; calls accepted until 4:00 p.m. the day prior.

ADA eligible trips may be scheduled up to two weeks in advance and until 4:30 p.m. the day prior, regardless of trip purpose.

Same Day Trips

May be made up to twice per month. Availablility depends on openings in the schedule.

Same

Availability/ Priority

Schedule priority is given to those who make reservations first and as availability allows.

Priority scheduling over non-ADA trips within one hour of requested pickup window

Fares

$1.00 One-Way
$3.00 same day
$9.00 10-Ride Punch Pass

$2.50 One-Way
$3.00 same day
$22.50 10-Ride Punch Pass

 


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